How long is the mobile app available?
The mobile app is available until the end of the Digital Select viewing period (March 17, 2026).
How do I install the app on my phone?
Visit the mobile app webpage for download information.
Who do I contact for technical questions about the app (not downloading, etc.)?
If you are experiencing technical difficulties with the mobile app, please contact support@ativsoftware.com.
Am I automatically logged in?
No. When you access content that is open only to those who have registered for AES 2025 (e.g., attendee directory, ePoster gallery, adding events to your calendar, etc.), you will be prompted to sign in with your AES credentials.
How do I log in?
When you access content that is open only to those who have registered for AES 2025 (e.g., peer finder, posters, adding events to your calendar, etc.), you will be prompted to sign in with your AES credentials.
I'm having trouble logging in, who do I contact for help?
If you are onsite in Atlanta for AES 2025, please visit the AES Services/Information desk in the registration area for assistance. If you are not onsite, please email info@aesnet.org.
Can I see the content of the mobile app on my computer?
Yes. Visit the online planner and your computer will redirect you to the desktop version of the mobile app.
How do I know there is an update to mobile app content? How do I update to the most recent app content?
Tap the red banner at the top of the home screen to refresh the content of the mobile app. This banner will appear anytime new content is available.
Can I personalize my notification settings?
Yes! Click the 'Settings' gear at the bottom of the app's homepage, then tap 'open settings'. It will open your mobile device's notification settings where you can manage your preferences.
How do I find an educational session?
Enter any search term (title, keyword, speaker, etc.) in the search bar on the home screen.
How do I find sessions on a specific day?
From the home screen, tap “browse sessions by day” to see a list of sessions on each day of AES 2025.
How do I search by type of session (symposia, SIG, special lecture, etc.)?
From the home screen, tap the “browse sessions by type” button. Tap the program session type of interest and the list will filter to only those results.
How do I find sessions that relate to specific content?
From the home screen, tap “browse sessions by day” then tap the "Filter" link in the upper righthand corner.
- To find sessions relevant to a specific career stage (e.g., early, mid, or senior), tap “career stage” in the filter and then select the career stage of interest. Select as many items as desired and then click “done” to filter the results.
- To find sessions relevant to a specific professional role (e.g., APPs, advocates, nurses, pharmacists, etc.), tap “target audience” in the filter and then select the profession of interest. Select as many items as desired and then click “done” to filter the results.
How do I find the location of a session?
The session room number is located on the session page in the mobile app on the right, approximately one-third from the top of the screen.
How do I know what time the session starts/ends?
The session’s start and end times are in the listings on the session page in the mobile app.
How do I know who is speaking in a session?
Presenters are listed on the session page in the mobile app, approximately one-third from the top of the screen. All presenters are listed in the “speakers” section as well.
How do I know which sessions offer credit?
From the home screen, tap “session filters” and then select “session content”. You can select CME, Nursing CE, and/or pharmacy CE. Select as many items as desired and then click “done” to filter the results.
How do I know which sessions will be available on-demand in Digital Select?
From the home screen, tap “Digital Select (On Demand)”. You will see a list of sessions by day that will be recorded and made available after the meeting in the on-demand period. Use this list to prioritize your time onsite!
When will the on-demand sessions be available?
Sessions included in the on-demand period (Digital Select) will be available on December 17, 2024.
How long will the on-demand sessions be available?
Sessions included in the on-demand period (Digital Select) will be available through March 17, 2025.
How do I share a session with a colleague who is also attending?
On the session page in the mobile app, there is an icon on the left side under the orange bar that looks like a square with an up-pointing arrow. Tap that icon to share the session info via your mobile device’s sharing system (AirDrop, text message, email, etc.).
How do I take notes in the app during a session?
On the session page in the mobile app, there is a button under the title (“notes”). Tap that button to add notes to your session. When a note is added, the notes button will turn a solid color.
How do I add a session to my calendar?
On the session page in the mobile app, there is a button under the title (“schedule”). Tap that button to add the session to your calendar. When it is added, the calendar button will turn a solid color.
Can I find and contact other AES 2025 attendees in the mobile app?
Yes, through the Attendee Directory. Tap “Attendee Directory” at the bottom of the home page. From there, you can search for attendees by name, state, city, employer, or credential. If the attendee has opted into the Attendee Directory, you will be able to see their profile. Once you find another person’s profile in the app, you can tap the conversation bubble icon in the upper left of the profile. This opens a messaging feature within the app. You can then send a message to that person.
How will they know I have contacted them?
If allowed, the mobile app will send a notification to the attendee that a message has been received.
How do I see my messages?
In the attendee directory, tap “view your messages.”
Can I see the email address of other attendees?
No. Direct contact information for attendees is confidential. The attendee will have to provide that information to you directly.
How can I easily share my contact information with other attendees in the mobile app?
In the mobile app, you can create a QR code to share your profile info with others. Tap the “more” icon (three horizontal dots) at the bottom right of the app. Then, tap “contacts.” From there, tap the “hamburger” menu (three horizonal orange lines) at the top right of the app. Select “display contact code” to show your personalized QR code. To receive another person’s profile, select “scan contact code” and the mobile device will open the camera to receive that information. Simply ensure the QR code is within the teal box within the camera.
Where can I find general information about the meeting?
Tap the "general info" button. Tap on the link of interest and the information will expand.
How do I find the ePoster gallery?
To access posters, click on the “ePoster gallery” button on the home page.